The Patience Game
Patience is not the ability to wait, but the ability to keep a good attitude while waiting.
I’m going to jump right in. I DO NOT have the patience of a saint. I barely have the ability to wait 5 minutes, let alone 6 hours.
In this moment I am referring to my long wait at the airport for my return flight that was changed by the airline, AFTER being booked and paid. I shouldn’t be surprised. According to the online/email/phone assistant the airline reserves the right to change their flights.
Sure, within reason I can understand, but 6 hours!! When I contacted them with regards to this option being too late in the evening, they did offer me an alternative flight at 11am, at which time I would be in an appointment -the whole reason for my trip. This would also mean that I don’t get to attend a 7pm launch back in JHB.
Where am I? In Kimberley. The Big Hole. No, literally, the town with the big hole. I’m not calling it a hole.
To turn the disappointment into a positive, I considered taking a trip to The Big Hole but there were only two tour slots, and the one would be during the time I would be driving to my appointment, the other would be while on route back to the airport. So that idea was one hole experience missed.
General theme for the day — just not winning!
I’m now at the Kimberley airport, sitting, looking out at a beautiful flat nothing. Literally, where aeroplanes should be, there is a wide big space of nothing.
What I’ve learnt from this miss-experience, is do not book flights on different airlines for return flights. For instance flying with SAA to my destination and SA Express on the return. Apparently if one part of your trip is changed for whatever reason, you can only request a cancellation and refund on that one. Meaning you have to still fly on the other part of the booking or forfeit. True story!
When departing from Johannesburg this morning, there was my flight on SA Airlink and right next door to my boarding gate was another flight to Kimberley by SA Express, at exactly the same time. My flight was half full/empty (whichever way you look at it). SA Express’s flight was not full either. With these extra options, they are just putting themselves out, and then disappoint their customers because of having to PROBABLY cancel partially empty flights.
I tell you, this Kimberley trip was not one I care to repeat, but even though I am STILL waiting for my flight, everything is okay. I am well, I have battery power, and I have many other trips to look forward to, you know, to make up for this one.
Gosh, this rant at least made time fly. Can you believe it, I’m 20 minutes away from boarding. Maybe it’s just that I write slowly. ヅ
~from today’s worst traveler. As per the quote… ‘Patience is not the ability to wait, but the ability to keep a good attitude while waiting’. I am trying.